Supplier Network
Why Procurement fails at Supplier Relationship Management?
December 11, 2017

Do you wanna know why Procurement fails at supplier relationship management? If you’re a member of the 5% club, there’s no…

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Stakeholder Champion vs Saboteur
Is procurement a stakeholder champion or saboteur?
January 27, 2017

Procurement is often an under-appreciated function. They are responsible for the risk and management of every supplier relationship, yet often don’t…

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Pulse on Supplier-Customer Insights
Prediction: The #1 supply chain technology trend for 2017
October 10, 2016

We’ve witnessed great technological innovations in recent years, but what will be the #1 supply chain technology trend for 2017?

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Supplier-Customer Relationship Gaps
Systemic Problem Analysis and Customer-Supplier Relationships
September 30, 2016

Discover how to maximize your supplier spend by taking the time to define, activate and analyze the supplier management processes. Doing so protects the relationship from strain that’s beyond saving.

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Can you ask too many supplier performance questions?
September 16, 2016

The key to asking supplier performance questions, in whatever quantity they come in, is to ask valuable questions. But how do you know if you’re asking valuable questions?

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Get supplier feedback from both sides of the relationship.
How to document both sides of supplier relationships
September 9, 2016

Feedback is as essential tool in the supplier relationship management (SRM) toolkit. Learn how to utilize technology to aggregate feedback, organizations improve process, communication and performance.

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Feedback Risks
How to proactively identify internal customer pain points
September 1, 2016

By opening up the lines of communication in a way that feels safe and stress-free, internal customers are much more likely to share not only the good but also the not-so-good details that are often left out.

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Manage Dashboards Accurately
Use Supplier Scorecards Accurately
August 24, 2016

Are you currently utilizing a supplier scorecard? Are you looking to justify a more comprehensive approach? You can use these educational resources to help your colleagues better comprehend how to enhance your supplier scorecard process.

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Four ways to strengthen supplier-customer relationships
August 11, 2016

Maximum profit is achieved when suppliers and customers can communicate and execute their intentions with precision. Learn how partner of choice assessments can lead to smarter decisions that strengthen supplier-customer relationships.

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getSayDo CEO Attends Supply Chain Seminar @ Michigan State University
June 14, 2016

We explored, debated and benchmarked how to achieve competitive supply chain advantage through SRM (supplier relationship management). I’ve distilled pages of notes into three insights: …

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How to assess the health of your supplier relationships
April 26, 2016

By assessing the health of your SRM strategy, you will discover the relational dynamics that are enabling or undermining business relationships with your suppliers.

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Businessman Sitting Alone
How to Ensure You’re Working with the Right Suppliers
April 14, 2016

When it comes to supplier performance gaps, the goal is to have visibility. To always be in the know when supplier performance falls short of stakeholder expectations.

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Focus on Improvement
Positioning Procurement to Stimulate Profitable Growth
March 28, 2016

Do you have reliable supplier performance visibility? You do if you’re able to diagnose, at any point in time, in real-time, how your stakeholders “feel” about the performance of your suppliers. Discover why and how to achieve increased supply chain performance visibility.

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Crowd Clapping
3 Ways to Keep Suppliers Calibrated to Your Stakeholders
March 14, 2016

Suppliers can either ignite or suffocate your business. Suffocation occurs when supplier performance feedback from stakeholders is not integrated into the procurement process….

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Make Things Better Diagram
Easily Audit your Supplier Performance Feedback Process
March 3, 2016

Supplier performance can change from good to bad fast. Absent of a monitoring process, changes in supplier performance can go unnoticed – two…

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Stakeholders can quickly assess whether or not suppliers are meeting expectations. The key is to document stakeholders' likelihood to recommend a supplier, as well as the roadmap that yields their thumbs up/down.
A lack of supplier feedback can erode supply chains.
Supplier Performance Can Erode up to 4% of your Profit
February 25, 2016

Unknown performance gaps undermine productivity. While it’s important to complete work streams on time, doing so in a way that meets…

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Avoid the Gap
Businesses have a difficult time staying aware of risk due to supplier performance.
February 25, 2016

Across the Fortune 1,000, we found that most supplier performance tracking systems are designed to monitor operational metrics (SLA, financial measures,…

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80% to 8% Customer Delivery Gap
Do you know which suppliers your stakeholders prefer?
February 8, 2016

Most suppliers are not calibrated to their customers (your stakeholders) expectations. Absent of metrics that reveal which suppliers “don’t get it”, things can become irreparable.

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Identifying Supply Chain Waste Cover
Risks of Unidentified Waste due to Poor Supplier Performance
January 12, 2016

Fumbles (or inconsistent business performance) occur daily in the sport of business. Consider the following: Unnecessary outsourcing Inaccurate data Dysfunctional execution…

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5 Approaches to Strengthen Procurement
January 8, 2016

During research to better understand getSayDo’s target customer (managers of supplier relationships), we archived some insightful posts. Here are five posts…

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