Background

Make supplier feedback easy.

Wouldn’t it be great if you could more easily:

  • track internal stakeholders’ experiences over time?
  • document suppliers’ view on attaining more value?
  • activate supplier innovation?

Make supplier feedback easy.

Wouldn’t it be great if you could more easily:

  • track internal stakeholders’ experiences over time?
  • document suppliers’ view on attaining more value?
  • activate supplier innovation?

Post-Contract Supplier Evaluation

Most supplier scorecards focus on operational metrics sourced from computers. Ironically, the insight driving inputs for post-contract value exists inside the minds of humans.

Unlike computers, humans will not provide the inputs unless the process is easy.

Watch Relational Metrics webinar

Stakeholder Feedback

“Our supplier reviews are now more actionable because we can validate stakeholder concerns in a professional manner.”

Adam FoltaAdam Folta
Procurement Analyst

360º Supplier-Stakeholder Feedback

To attain maximum supplier value, you must assess the perceptions held by both sides:

Procurement Stakeholders

Stakeholders

How often do suppliers perform to your organization’s expectations?

360º Supplier Feedback
Supplier Stakeholders

Suppliers

How often does your organization perform to supplier’s expectations?

Can’t document feedback at scale? Know the risks.

Read this whitepaper to learn more.

Risks of Low Alignment

Preferential Supplier Treatment

Only 5% of today’s businesses (Customers of Choice) receive their suppliers’ best… resources, ideas, innovations, personnel

Supplier of Choice

Which suppliers do your stakeholders prefer?  How does their performance fluctuate over time?

Supplier Feedback Scores

Customer of Choice

Which suppliers perceive your organization favorably?  How do these relationships fluctuate over time?

How does your SRM process maximize supplier-stakeholder alignment?

Learn more in this whitepaper:

Building Alignment