Easily document stakeholder feedback on suppliers.
Supplier evaluation contains two parts.
Operations tell half the story.
Stakeholders tell the other half.
Supplier alignment is challenging without visibility.
“The KPIs I see look great!”
“The account team is responsive.”
“We have better local options.”
“I’m frustrated, but have no choice.”
“They are waay overpriced.”
“My contact says she’s happy.”
“We know what our customers think.”
“All I see are issues. I’d like to be more proactive.”