Across the Fortune 1,000, we found that most supplier performance tracking systems are designed to monitor operational metrics (SLA, financial measures, etc.). But here’s the deal, operational metrics don’t capture how stakeholders feel about the performance of the suppliers they count on. No longer ignored for being too subjective, stakeholder opinions provide visibility into the performance of the many supplier relationships affecting overall supply chain health.
To learn more, find out how you can Avoid the Supplier Relationship Gap.
Click here to Quickly Calculate Supplier Cost You Can Avoid.