Supplier Network
Why Procurement fails at Supplier Relationship Management?
December 11, 2017

Do you wanna know why Procurement fails at supplier relationship management? If you’re a member of the 5% club, there’s no…

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Account Growth
Podcast: When should Account Managers ask Buyers for account growth
July 27, 2017

Click play above to listen to the podcast. Podcast Description Account Managers are on the hook to grow a portfolio of…

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Feedback Providers
B2B Survey Overload – The Feedback Providers POV
May 17, 2017

FACT: Feedback Providers hate supplier surveys. Why? Well, Feedback Providers are frustrated by: Poor mobile device user-interfaces Too many emails requesting feedback…

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B2B Survey Administrator
B2B Survey Overload – The Administrator’s POV
May 10, 2017

B2B survey administrators owns a laborious set of tasks: Craft messages that explain the purpose of each survey Craft survey questions Program…

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Winners vs. Shammers
How Winners vs. Shammers affect your supplier relationships
February 11, 2017

Winners love getSayDo. Shammers, not so much. Find out how to identify and keep Shammers from eroding your supplier relationships.

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Stakeholder Champion vs Saboteur
Is procurement a stakeholder champion or saboteur?
January 27, 2017

Procurement is often an under-appreciated function. They are responsible for the risk and management of every supplier relationship, yet often don’t…

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Resources
Five steps to activate your Procurement Strategy
October 24, 2016

If your procurement team is struggling to get traction, look no further. Here are five steps to activate your procurement strategy for your organization.

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Pulse on Supplier-Customer Insights
Prediction: The #1 supply chain technology trend for 2017
October 10, 2016

We’ve witnessed great technological innovations in recent years, but what will be the #1 supply chain technology trend for 2017?

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Supplier-Customer Relationship Gaps
Systemic Problem Analysis and Customer-Supplier Relationships
September 30, 2016

Discover how to maximize your supplier spend by taking the time to define, activate and analyze the supplier management processes. Doing so protects the relationship from strain that’s beyond saving.

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Supplier-Customer Intimacy
Strengthening supplier relationships to achieve supplier preference
September 22, 2016

Supplier-customer intimacy builds a basis for changing processes, developing new strategies, and even standardizing communication touch points throughout the relationship.

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Can you ask too many supplier performance questions?
September 16, 2016

The key to asking supplier performance questions, in whatever quantity they come in, is to ask valuable questions. But how do you know if you’re asking valuable questions?

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Traditional Feedback Process
Tool to Calculate Supplier Scorecard Cost Savings
September 13, 2016

Laborious supplier scorecards undermine cost savings. Use this tool to calculate how much time & money your company can save by ditching old-school tools.

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Get supplier feedback from both sides of the relationship.
How to document both sides of supplier relationships
September 9, 2016

Feedback is as essential tool in the supplier relationship management (SRM) toolkit. Learn how to utilize technology to aggregate feedback, organizations improve process, communication and performance.

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Feedback Risks
How to proactively identify internal customer pain points
September 1, 2016

By opening up the lines of communication in a way that feels safe and stress-free, internal customers are much more likely to share not only the good but also the not-so-good details that are often left out.

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Manage Dashboards Accurately
Use Supplier Scorecards Accurately
August 24, 2016

Are you currently utilizing a supplier scorecard? Are you looking to justify a more comprehensive approach? You can use these educational resources to help your colleagues better comprehend how to enhance your supplier scorecard process.

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You can rebuild damaged customer-supplier partnerships
August 18, 2016

Good customer-supplier partnerships are tough to maintain. Discover how to overcome the most common barriers as a way to realize increased profits.

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Four ways to strengthen supplier-customer relationships
August 11, 2016

Maximum profit is achieved when suppliers and customers can communicate and execute their intentions with precision. Learn how partner of choice assessments can lead to smarter decisions that strengthen supplier-customer relationships.

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getSayDo CEO Attends Supply Chain Seminar @ Michigan State University
June 14, 2016

We explored, debated and benchmarked how to achieve competitive supply chain advantage through SRM (supplier relationship management). I’ve distilled pages of notes into three insights: …

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How to assess the health of your supplier relationships
April 26, 2016

By assessing the health of your SRM strategy, you will discover the relational dynamics that are enabling or undermining business relationships with your suppliers.

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Businessman Sitting Alone
How to Ensure You’re Working with the Right Suppliers
April 14, 2016

When it comes to supplier performance gaps, the goal is to have visibility. To always be in the know when supplier performance falls short of stakeholder expectations.

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Focus on Improvement
Positioning Procurement to Stimulate Profitable Growth
March 28, 2016

Do you have reliable supplier performance visibility? You do if you’re able to diagnose, at any point in time, in real-time, how your stakeholders “feel” about the performance of your suppliers. Discover why and how to achieve increased supply chain performance visibility.

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Crowd Clapping
3 Ways to Keep Suppliers Calibrated to Your Stakeholders
March 14, 2016

Suppliers can either ignite or suffocate your business. Suffocation occurs when supplier performance feedback from stakeholders is not integrated into the procurement process….

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Make Things Better Diagram
Easily Audit your Supplier Performance Feedback Process
March 3, 2016

Supplier performance can change from good to bad fast. Absent of a monitoring process, changes in supplier performance can go unnoticed – two…

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Stakeholders can quickly assess whether or not suppliers are meeting expectations. The key is to document stakeholders' likelihood to recommend a supplier, as well as the roadmap that yields their thumbs up/down.
A lack of supplier feedback can erode supply chains.
Supplier Performance Can Erode up to 4% of your Profit
February 25, 2016

Unknown performance gaps undermine productivity. While it’s important to complete work streams on time, doing so in a way that meets…

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