Background

Software that eliminates supplier performance risks.

FINANCIAL RISK

Poor supplier performance erodes $60 Billion of Global 500 profits.

How much profit are you losing?

OPERATIONAL RISK

Less than 25 of the Global 500 receive suppliers' best work.

Which suppliers are giving you their best?

RELATIONAL RISK

80% of suppliers believe they deliver a superior experience, but only 8% of customers agree.

How big is your supplier-end user gap?

Procurement Relationship Triangle at Scale

Achieve supplier management at scale.

  • Identify your best-fit suppliers by category.
  • Ensure each supplier performs as expected.
  • Remove costs that typically go undetected.

Do you have Supplier Management covered?

Phase 1

Sourcing

Identify new suppliers & manage RFPs.

Phase 2

Contracting

Negotiate, set terms, and onboard.

Blue Arrow
Phase 3

Supplier Management

Measure and increase supplier success.

Our Supplier Management Solutions

We’ve been uncovering supplier risks since 2013.

Feedback on Laptop Icon

Documenting supplier feedback from end users, from Frontline to C-suite.

Year-round Feedback

Collecting year-round, scheduled and spontaneous feedback, globally.

Take Action Automatically

Using automation to eliminate administration.

Fun, Easy Experience

Increasing engagement with easy and fun-to-use software, across desktop & mobile.

Our customers have tracked performance across many common supplier categories.

Advertising & Marketing
Agriculture
Construction
Chemicals
Distribution & Logistics
Financials Services
Facilities
Document Management
Food Service
Management Consulting
MRO
Printing & Office Supplies
Software & Hardware
Staffing
Technology
Travel

Across 16 supplier categories, only 14% are meeting end user expectations.

Happy Customers Icons

Two (2) supplier categories are performing as expected.

Unhappy Customers IconsThe remaining 14 categories are either so-so or below expectations.

Supplier performance varies by segment.

Locations

State, Country, Office, Sales Region, etc.

Categories

Staffing, Consulting, Facilities, etc.

Roles

Associate, Director, Manager, VP, etc.

Divisions

Business Line, Project, Leadership Team, etc.

Functions

Marketing, Finance, Engineering, etc.

Interactions

Decision-maker, End user, Support, etc.