Thank you for this much needed service and for recognizing our pain points!
“Historically, the supplier scorecard/feedback process required individuals to do the work. Now, we leverage automation to handle these ‘mundane’ tasks, freeing up time to develop more useful insight from the analysis.”
“We’ve only been live for 4 days and already seeing value.”
“Our supplier reviews are now more actionable because we can validate stakeholder concerns in a professional manner.”
How it Works
MATCH buy-side employees with the suppliers they rely on.
CAPTURE how employees feel about their matched suppliers.
POPULATE insightful dashboards.
PINPOINT supplier performance concerns.
DOCUMENT and communicate action plans.
Real Transparency. Real Results.
Buy-side & Supplier-side shares the same dashboard.
- Keeps everyone on the same page.
- Makes it easier to agree on and advance meaningful work.
- Discourages non-compliant (rogue) purchasing.
- email & v-mail overload about supplier performance.
- time draining supplier survey management.
- knowledge of suppliers of choice.
- supplier managers are aligned with employee expectations.
- preparation and management of supplier reviews.
- random customer “sky is falling” escalations.
- last-minute preparation for account review meetings.
- validation of customer concerns in a professional manner.
- customer feedback represents the entire account.
- knowledge of account growth vs. account risk.