Poor supplier performance erodes $60 Billion of Global 500 profits.
Less than 25 of the Global 500 receive suppliers' best work.
80% of suppliers believe they deliver a superior experience, but only 8% of customers agree.
Achieve supplier management at scale.
- Identify your best-fit suppliers by category.
- Ensure each supplier performs as expected.
- Remove costs that typically go undetected.
Do you have Supplier Management covered?
Identify new suppliers & manage RFPs.
Negotiate, set terms, and onboard.
Measure and increase supplier success.
Our Supplier Management Solutions
Track Supplier Risks
Increase Supplier-End User Collaboration
Improve Supplier Performance
We’ve been uncovering supplier risks since 2013.
Documenting supplier feedback from end users, from Frontline to C-suite.
Collecting year-round, scheduled and spontaneous feedback, globally.
Using automation to eliminate administration.
Increasing engagement with easy and fun-to-use software, across desktop & mobile.
Our customers have tracked performance across many common supplier categories.
Advertising & Marketing
Distribution & Logistics
Printing & Office Supplies
Software & Hardware
Across 16 supplier categories, only 14% are meeting end user expectations.
Two (2) supplier categories are performing as expected.
The remaining 14 categories are either so-so or below expectations.
Supplier performance varies by segment.
State, Country, Office, Sales Region, etc.
Staffing, Consulting, Facilities, etc.
Associate, Director, Manager, VP, etc.
Business Line, Project, Leadership Team, etc.
Marketing, Finance, Engineering, etc.
Decision-maker, End user, Support, etc.